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About us

Our website address is: https://doyougreen.com. This site is created by Do You Green company which is therefore responsible for the privacy policy. 

Use of personal data collected

We only collect the necessary data to prepare and deliver your orders. The following data is collected: first name, last name, telephone number, address and email. This data is not collected without your knowledge but after completing your first order form. 

We do not collect any information about your bank details, these being fully managed by the payment platform.

Contact forms

When submitting the contact form found on our website, an email is sent to us but no information is kept in the database.

Cookies

If you have an account and you login into this site, a temporary cookie will be created to determine if your browser accepts cookies. It doesn’t contain any personal data and will be automatically deleted when closing your browser.

When you login, we will create a number of cookies to save your login information and your set preferences.

The lifetime of a connection cookie is two days; that of screen option is one year. If you tick “Remember me”, your cookie will be kept for two weeks. If you sign out of your account, the connection cookie will be erased.

When you add items to your shopping cart and proceed to order, cookies will be created temporarily by the woocommerce extension. They will be deleted automatically at the end of that session. The lifetime of a woocommerce cookie is 24 hours. 

We also use Google Analytics services. Cookies are created to ensure statistical follow-up.

Use and transmission of your personal data

We share the data of your order with Monetico payment platform (Monetico privacy policy).

We also share your address with Cubyn, management service for shipping orders (Cubyn privacy policy).

We do not share your data with any other third party service.

Storage time of your data

For users who register on our website, we also store personal data shown in their profile. All users can see, edit or delete their personal data at anytime (with the exception of their username). Site managers can also see and edit this data.

The rights you have on your data

If you have an account, you can request to receive a file containing all the personal data we have about you, including the one which you have provided us.

You can also request deleting your personal data. This does not take into account the data stored for administrative, legal or security purposes.

If you have any questions about your personal data, please send us an email to: Alaska.doyougreen@gmail.com

Transmission of your personal data

No data stored is transferred outside France. Our data hosting is in a datacenter in Montpellier.

How we protect your data

Passwords entered on the website are encrypted in the database. We use anti-brute-force modules to avoid conventional attacks.

We also update our site regularly and carry out security audits.

Procedures applied in case of data leak

In the event of a suspected or proven data leak, we will send an email to all our customers.