We only collect the necessary data to prepare and deliver your orders. The following data is collected: first name, last name, telephone number, address and email. This data is not collected without your knowledge but after completing your first order form.
We do not collect any information about your bank details, these being fully managed by the payment platform.
When submitting the contact form found on our website, an email is sent to us but no information is kept in the database.
If you have an account and you login into this site, a temporary cookie will be created to determine if your browser accepts cookies. It doesn’t contain any personal data and will be automatically deleted when closing your browser.
When you login, we will create a number of cookies to save your login information and your set preferences.
The lifetime of a connection cookie is two days; that of screen option is one year. If you tick “Remember me”, your cookie will be kept for two weeks. If you sign out of your account, the connection cookie will be erased.
When you add items to your shopping cart and proceed to order, cookies will be created temporarily by the woocommerce extension. They will be deleted automatically at the end of that session. The lifetime of a woocommerce cookie is 24 hours.
We also use Google Analytics services. Cookies are created to ensure statistical follow-up.
We do not share your data with any other third party service.
For users who register on our website, we also store personal data shown in their profile. All users can see, edit or delete their personal data at anytime (with the exception of their username). Site managers can also see and edit this data.
If you have an account, you can request to receive a file containing all the personal data we have about you, including the one which you have provided us.
You can also request deleting your personal data. This does not take into account the data stored for administrative, legal or security purposes.
If you have any questions about your personal data, please leave a message on the chat online with all the informations we should need for your request, and we will receive it, even if we are not online.
No data stored is transferred outside France.
Passwords entered on the website are encrypted in the database. We use anti-brute-force modules to avoid conventional attacks.
We also update our site regularly and carry out security audits.
In the event of a suspected or proven data leak, we will send an email to all our customers.